About Computer Repair Extraordinares
History
Computer Repair Extraordinaire was founded in 2011 by Emmanuel Smith Sr., owner, and CEO. Mr. Smith brings over 30 years of electrical repair experience and over 20 years of computer repair experience.
Mr. Smith received a Business Management Technology and Computer Networking & Maintenance Degrees from the The University of Akron. He also has extensive leadership training from his time in the military.
He started the company because he noticed that many of the big-name computer repair companies focused more on selling new devices than repairing broken ones, even when it is more feasible to fix a device. By fixing and maintaining devices, our company is able to save our clients money on a long-term basis – while also extending the life of their devices. Unlike some of the big-name competitors, we do most of our repairs in-shop.
We specialize in exquisite customer service and offer a personable experience to all clients. Customers find satisfaction through the quality of our work, mixed with the reliability of our repairs. This is a major factor in sustaining growth as a company; we wish to continue to improve upon these practices while finding new innovative ways to become more efficient at the services we offer.
Company Values
- Integrity
- Honesty
- Reliability
- Diversity
- Growth
- Quality
- Efficiency
- Professionalism
Mission Statement
At Computer Repair Extraordinaire, our mission is to provide extraordinary services and products to our clients. Quality service is a priority. We not only strive to satisfy the needs of our clients but also act as a resource to the community in which we operate. By offering consultations, training courses, and community enrichment programs, our company provides the tools needed to excel in the information age. This business model allows us to become an elite contributor to the computer repair industry while also enriching the environment in which we operate.
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